Shipping agent

Service Introduction

Strategically located in Bai Chay, Ha Long (Quang Ninh), Halong Cruises provides professional shipping agency services, facilitating vessel operations at Quang Ninh Port, Cai Lan Port, and within the Ha Long Bay area. Our experienced team ensures the efficient handling of port authority, customs, and logistical procedures for cargo ships, passenger vessels, and international cruise ships.

Scope of services

Customs clearance and port authority & border guard declaration procedures for vessel berthing.
Arrangement of pilotage, towage, anchoring, and berth allocation.
Supply of fuel, fresh water, and provisions (ship chandling)
Support for crew changes and airport transfers.
Transportation, warehousing, and delivery of goods
Emergency medical support and incident response for vessels